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FAQs

Q.

Are we insured?

A.

Yes we are fully insured up to $20 Million Public Liability and Workers compensation insurance

Q.

What makes us different from other paint companies?

A.

We have years of experience so know we can provide you with a number of different solutions doing our best to keep costs down for you; we treat each client how we would like to be treated, we like to communicate openly and be fair to our clients. We believe at times you can afford to paint minimal walls etc and achieve maximum effect and other scenarios such as high traffic area may need a different product and approach so it can last longer. Each situation is different and we believe we have the skills to provide options to you for best outcome.

We have support from all major paint companies in Australia

Supported and affiliated members of Master painters /Taubmans accredited

Q.

How do we prepare and protect your property?

A.

There are no shortcuts in painting and the same goes for preparation. With correct systems in place we are able to protect whilst painting with use of taping up furniture and using plastic sheets prior to drop sheets, tape, taping up windows/doors etc. The proper paint systems followed at all times to maintain the paint manufacturer warranty of product and finish so you know it will be best result for your project.

Q.

What number of coats do we recommend?

A.

Dependent on every project and situation is different. New paint or repaint, which product we are using, colour and traffic /use of this space. Best to discuss with us and we will be sure to give you our best recommendation

Q.

Best Way to save money on painting.

A.

We believe in quality products, correct product choice and application and sometimes doing it properly once means you do not have to repaint for a longer time. Circumstances are taken into account for every project.

Q.

Which products do you use?

A.

We use only Premium paints from reputable companies but can work with Architect specifications and client requests. Brands mainly used include Taubmans (we are Taubmans certified painters), Haymes, Dulux, Valspar.

Q.

How do we make sure painters are safely working?

A.

We take safety very seriously and each job has Safe Work Method Statement signed off by workers prior to commencement. This means each worker is aware of project and risks so they can work safety. Material Safety Data sheets supplied and kept on site with the SWMS.

Q.

Are we members of Master Painters and what makes this so important?

A.

We are members of Master Painters and this is important as we are up to date with the latest practices an products- Using a Master Painter, then, provides peace of mind for the issues of finance as well as quality. The Master Painters logo is synonymous with industry leading, best-practice painting and decorating services.

Q.

What other services do we provide?

A.
  1. Property maintenance
  2. Rendering
  3. We have a carpenter that works for us
  4. Affiliated trades such as plumbers, electricians etc we are able to help project manage and get it done for you at a more cost effective way.
  5. Brickwork restoration
  6. Asbestos Sealing
Q.

What specialty services do we provide and how can these turn out to be more efficient for you

A.

Asbestos removal for instance is a costly practice. At times there is possibility to seal asbestos with paint so it does not need to be removed. 

Q.

Do we service all areas?

A.

We service all areas of Melbourne; we are based in South East Melbourne but are happy to travel including areas of Victori.